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Email integration, even easier and more powerful
<p>It is safe to say that monitoring tools and services universally support sending email alerts. Hence not surprisingly, creating alerts in OpsGenie via email is the most common integration...
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Different notifications for different alerts at different times
<p>Not all alerts are created equal nor they should be treated as such! Some alerts are critical and urgent and we want to receive notifications immediately using any and all notifications...
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Managing the schedule exceptions
<p><strong>Schedules and escalations are out of the beta</strong> After a two month beta period, on-call schedules, rotations and escalations features have come out of beta and...
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OpsGenie Webhook Callbacks
<p>OpsGenie is fundamentally an alert router for operations teams. It receives alerts from operations management systems via email or API, and notifies the right people using the defined rules....
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OpsGenie and HipChat
<p>At OpsGenie, we use <a href="http://www.hipchat.com">HipChat</a> for our communications and we have been using the OpsGenie <a...
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Your on-call duty is starting
<p>Would you like to get a heads up if your on-call duty is starting? If you’re an OpsGenie user, we’ve got you covered. Go to your profile page, create a new notification...
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Heartbeat Monitoring as a Service
<p>In operations, most of the time no news is good news. If we’re not receiving alerts from monitoring systems about problems, we tend to assume that all is well with the world. But...
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OpsGenie and Campfire
<p>Couple of weeks ago, we have announced direct integration with HipChat. We’ve been continuing to work on extending OpsGenie callback capabilities. OpsGenie now provides <a...
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OpsGenie and Hubot
<p>Yesterday, we’ve announched the <a href="http://www.opsgenie.com/blog/2013/05/07/campfire-opsgenie.html">Campfire integration</a> via callbacks. Campfire callbacks allow...
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Tech conferences are broken
<p>In universities around the world, the teachers spend most of their time in the classrom doing what amounts to a monologue. Sure, the students may ask questions, and there may be some...
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OpsGenie iPhone and Android app updates
<p>OpsGenie client apps were for long due for an update. The latest release (version 1.5) of OpsGenie apps (iPhone/iPad/Android/HTML5) include many usability improvements based on the feedback...
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The promise of an integrated monitoring and alerting solution
<p>Erik Budin of <a href="http://www.sciencelogic.com">ScienceLogic”</a> has a great <a...
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DevOpsDC, alerts and notices
<p>At the last <a href="http://www.meetup.com/DevOpsDC/events/134372152/">DevOpsDC meetup</a>, the speaker was Robert Treat (<a...
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Improving Signal to Noise Ratio
<p>Alerting is largely a signal to noise ratio problem - catching critical problems while trying not to drown in the sea of data. Put it in another way, we don’t want to miss any...
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AWS re:Invent 2013
<p><span>OpsGenie is a sponsor of Amazon’s </span><a href="http://reinvent.awsevents.com/index.html">re:Invent</a><span> conference, and we’re...
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Fighting alert fatigue - alert deduplication
<p>Concept of alert fatigue is well known in industries such as healthcare, and awareness is increasing in IT operations as well. Fighting alert fatigue has been a key design objective for...
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Fighting alert fatigue - mute and bulk actions
Continuing on with the series of blog posts that take a deeper look at how OpsGenie can be used to alleviate alert fatigue. Mute, acknowledge all and close all actions were specifically designed for...
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You woke me up. Now what?
As an alert notification solution, our first priority is to ensure that the right person is notified when there is a problem. OpsGenie sends multiple notifications through different channels, escalates...
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We've got news
Just a quick announcement about the recently launched “news" site. OpsGenie gets improvements every week, and we wanted to have a medium to share these improvements, even the small ones.If you use...
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Fighting Alert Fatigue - Notification rules
Continuing on with the series of blog posts that take a deeper look at how OpsGenie can be used to alleviate alert fatigue. One of the key capabilities of OpsGenie is to enable the users to control how...
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