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ChatOps with Slack and OpsGenie
OpsGenie has supported direct integration with popular chat services HipChat and Campfire for quite some time via our callbacks where OpsGenie forwards alert activity to chat rooms.Posting alert...
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Routing phone calls using on-call schedules
OpsGenie routes alerts to the right person using policies, on-call schedules, etc. defined by users. Over the last year, we’ve heard similar questions from number of OpsGenie customers: “Can we route...
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Troubleshooting problems from a chat room with Slack and OpsGenie
OpsGenie provides the ability to execute actions directly from OpsGenie apps. In the post “you woke me up. now what?”, I’ve described how this capability can be used to gather additional information...
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How do you manage alerts during code deploys?
As organizations embrace DevOps and Continuous Deployment, it’s becoming common to do frequent code deploys, often multiple times a day. Deployments inevitably cause monitoring tools to generate alerts...
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Designing alerts that help not just annoy
"Empowering the alert recipients" has been a core principle for our product development since the beginning, driving many of the capabilities that differentiates OpsGenie from the alternatives. We...
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SaaS integrations put traditional enterprise software to shame
I’ve spent many years implementing traditional enterprise IT operations management tools. Integrations among various tools are often the Achilles’ heel of the management systems. Integrating disparate...
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How do you manage alerts during code deploys?
Apr 21, 2014 by Berkay MollamustafaogluAs organizations embrace DevOps and Continuous Deployment, it’s becoming common to do frequent code deploys, often multiple times a day. Deployments inevitably...
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How to use CloudWatch to generate alerts from logs?
Aug 12, 2014 by Veli Burak CelenHow to use CloudWatch to generate alerts from logs?Aug 12, 2014 by Veli Burak CelenAt the latest AWS NYC Submit, Amazon announced "CloudWatch Logs", a log storage and...
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Monitor your monitoring tools using heartbeats
Sep 24, 2014 by Berkay Mollamustafaoglu Monitoring tools are complex applications themselves, with multiple moving parts. Given that we rely on them to detect and alert us when there is a problem in...
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Alerting for applications errors using webhooks
Oct 23, 2014 by Berkay Mollamustafaoglu We've integrated OpsGenie with dozens of monitoring services using webhooks. A structured, secure web request is far better than email as an integration...
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Monitoring scripts and cron jobs using OpsGenie heartbeat messages
As most organizations, we have a number of jobs that run periodically in the background, as well as jobs (scripts) that get triggered under certain conditions to automate various tasks; from moving...
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New OpsGenie iOS Mobile App
Mobile applications are first response tool for incident management most of the time; therefore, being fast, stable and usable is essential for a mobile app. We have redesigned our iOS application...
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Mobile Application Performance Management with New Relic and Crashlytics
Mobile development requires hard effort to meet the expectations and needs of customers. OpsGenie Mobile Apps provide a user-friendly UI in parallel with a good user experience design; however, mobile...
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Integrating OpsGenie and JIRA using AWS Lambda
In the previous blog post, we've gone through how to create JIRA issues from OpsGenie alerts, using open source Marid utility. Marid approach is particularly useful when integrating OpsGenie with an...
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Using Logstash to correlate events
OpsGenie integration family has many members and still growing. The objective of this blog post is to explain using one of the newly added ones, Logstash. Logstash is a data pipeline that helps you...
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A real-time dashboard for OpsGenie using AWS Lambda and PubNub
OpsGenie Webhook integration provides great flexibility to build solutions for specific requirements. In this blog post, we'll build a real-time dashboard for OpsGenie alerts. This dashboard will...
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SaaS integrations put traditional enterprise software to shame
I’ve spent many years implementing traditional enterprise IT operations management tools. Integrations among various tools are often the Achilles’ heel of management systems. Integrating various...
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Being in the Driving Seat for Web Applications
As long as our applications are in production, boosting uptime and avoiding outages is the highest priority for us developers and operational teams. Despite the great care, having 100% uptime and...
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How to create a free status page using OpsGenie
Every service provider wants their services to be available 24x7x365. But outages and planned maintenance are inevitable occurrences for online software services. Dealing with outages and communicating...
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You woke me up. Now what?
As an alert notification solution, our first priority is to ensure that the right person is notified when there is a problem. OpsGenie sends multiple notifications through different channels, escalates...
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