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Smarts notifications on mobile devices
<p>EMC <a href="http://www.emc.com/it-management/smarts/index.htm"> Smarts (Ionix)</a> Service Assurance Manager (SAM) “tools” enable operators to execute custom...
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Why use mobile apps for IT management alerts?
<p>IT Ops folks have been using electronic devices for notifications for decades. It started with pagers on our belts and pagers got more sophisticated in time. <a...
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Zapier, another way to integrate with OpsGenie
<p>As Software as a Service (SaaS) solutions continue to make inroads into the enterprise, integration among disparate SaaS solutions is becoming necessary as it has been the case with on-premise...
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AWS CloudWatch alarms on your SmartPhones with OpsGenie
<p>Amazon <a href="http://aws.amazon.com/cloudwatch/">CloudWatch</a> provides monitoring for Amazon Web Services (AWS) and the applications that make use of AWS. There are many...
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OpsGenie Email Integration - Creating alerts and notifying users just got easier
<p>OpsGenie has a simple web API to create alerts in OpsGenie, and we also provide tools like Lamp and Marid to ensure IT management tools can be integrated with OpsGenie easily. And most, if not...
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Notification methods - which one to use when
<p><a href="http://www.opsgenie.com">OpsGenie</a> provides <a href="http://www.opsgenie.com/public/features/multiple.channels.html">multiple notification methods</a>...
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Get notified for OpenNMS events
<p><br/> OpenNMS is an award-winning, enterprise-grade network management application platform. OpsGenie OpenNMS integration plugin has just been released. OpenNMS Integration plugin...
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Overwriting quiet hours for critical alerts
<p>OpsGenie empowers users to control how they are notified. One of the available features is <a...
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Get Rackspace cloud monitoring alerts via OpsGenie
<p>It would be very unusual for a web product to not have an API these days, and designing and implementing the APIs first and foremost is considered the right way to do things by many. <a...
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Notifications and working with Netcool from your smartphones
<p>IBM Tivoli <a href="http://www-01.ibm.com/software/tivoli/products/netcool-omnibus/" target="_blank">Netcool</a> is the most common event (<a...
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Monitoring applications on the cloud - Part Zero
<p>I’ve been thinking about the impact of “cloudification” of technology infrastructure on IT operations management, and particularly on monitoring. Unfortunately,...
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Librato alerts on your mobile devices
<p>Operations folks at Etsy said it best with “<a href="http://codeascraft.etsy.com/2011/02/15/measure-anything-measure-everything/">measure anything, measure...
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Alert life cycle management in OpsGenie
<p>Most operations teams use number of disparate monitoring tools (and services) to monitor the technology infrastructure, network, systems, applications etc. These monitoring tools all have some...
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Nagios and OpsGenie, Yin and Yang
<p>Nagios is an open source IT infrastructure monitoring tool that offers monitoring and alerting for servers, switches, applications, and services. OpsGenie is an <strong>alert and...
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Role of alert notifications in IT Operations
<p>Mathias (<a href="http://twitter.com/roidrage" target="_blank">@roidrage</a>) of <a href="https://travis-ci.org/" target="_blank">Travis CI</a> has an <a...
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Monitoring for troubleshooting problems vs alerting
<p>Data generated by monitoring systems can be used to support operational support processes in different ways; and I think it’s useful to know the distinction between the two core...
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Annual payment option and reduced international SMS prices
<p>OpsGenie apps for these smartphone platforms not only allow us to provide rich alert notifications that are not limited to couple hundred characters of text, but also enable OpsGenie to send...
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Reducing alert noise using escalations
<p>We’ve recently added support for “<a href="http://www.opsgenie.com/public/features/escalations.html">escalations</a>" in OpsGenie. Escalations typically refer...
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Who to notify when - can I do that with OpsGenie?
<p>Since we’ve released support for <a href="http://www.opsgenie.com/blog/2013/01/28/oncall-schedules.html">escalations and on-call schedules</a>, we’ve been...
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Complex systems, IT operations and learning from others
<p>I first found out about complex systems almost 20 years ago when I read “<a href="http://www.amazon.com/COMPLEXITY-EMERGING-SCIENCE-ORDER-CHAOS/dp/0671872346">Complexity,...
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