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Atlassian Connect Week 2017 Amsterdam
Hi, I’m Serhat from OpsGenie. I recently had the chance to go to Atlassian’s Connect Week event. I will try to share my experience at this amazing event. I arrived in Amsterdam on Saturday afternoon...
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OpsGenie Adds New MSP Solution
Falls Church, VA – March 27, 2017 – OpsGenie announced today at the MSPWorld 2017 Conference in New Orleans, the release of its new Managed Service Provider (MSP) solution to allow MSPs to extend...
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How New OpsGenie MSP Partnership Helps Your Customers
Nowadays, in the broad IT technology market, large numbers of Managed Service Providers (MSPs) supply services for a wide variety of functions, such as monitoring, network, backup, and many others....
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New OpsGenie Slack App Interactive Menus
At OpsGenie, it is important for us to provide the best user experience and to keep our integrations up-to-date. We are an early adopter of the newest features released by the companies with which we...
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OpsGenie Presents New Community
OpsGenie is proud to introduce its new community platform which allows users to engage with a variety of monitoring, ticketing and collaboration tools to better understand how they can be utilized in...
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New Integration Feature: Action Mappings!
The need to synchronize the life cycles of both sides of our integrations made our system even more sophisticated! When you provide SaaS that is integrated with other systems, services, and tools --...
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Best Practices for OpsGenie Users
You’ve been using OpsGenie for a while now. You’re probably getting pretty good at it. You connected it to your monitoring and other tools. You set up alerts and schedules and teaming features. You’ve...
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OpsGenie's Action Mappings for On-Premise JIRA Products
A couple of months ago, we introduced the Action Mapping feature for OpsGenie’s outbound integrations with Cloud-based products. Now, we are proud to announce that the action mappings feature is also...
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Auto-Sync Users & Groups from ServiceNow to OpsGenie
At OpsGenie, we try to continuously enhance our integrations as well as add as much functionality as we can to them. In this blog post, we talk about our latest enhancement to OpsGenie’s ServiceNow...
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Best Practices for Incident Management on Slack with OpsGenie
The OpsGenie Slack App is frequently a featured app in Slack’s App directory. The reason for this is our continuous focus on this popular integration. We want our users to have a seamless experience...
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Incidents are coming
You’ve heard the stories and the legends. You may even have had a long, incident-free summer, but you’re a veteran: you know that a long summer can mean a much longer winter. And you know how the cold...
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Developing Integrations at OpsGenie
No serious IT company is doing business where incident response management isn’t at the center of their operations anymore. Hence, OpsGenie has taken up an important role in this endeavor. Now, it’s...
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OpsGenie’s Incident Response Orchestration Platform - the Whys
OpsGenie is extremely proud to announce our new Incident Response Orchestration platform and to tell you why we created it. Why OpsGenie is Introducing this Platform For years, we had this vision. We...
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OpsGenie’s Incident Response Orchestration - the Hows
Previously in our blog, we discussed why it is crucial to have a powerful incident response orchestration platform and why effective planning, automation, and communications are the keys to...
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How to master ChatOps with OpsGenie and Microsoft Teams
At OpsGenie, we do our best to tightly integrate with new and popular tools. One of these tools is Microsoft Teams. Microsoft Teams is a chat tool for Microsoft Office 365 and is used for...
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My internship at OpsGenie
As my two-month software engineering internship at OpsGenie’s Playground Team comes to an end I wanted to reflect on my experience and share my insights.
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How To Manage International Team Schedules in OpsGenie
When dealing with global systems that are mission critical, having teams in different time-zones becomes unavoidable. Many of our customers are configuring their teams in OpsGenie by keeping this in...
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Pros and Cons of Developing Serverless Slack Apps with Java
Let’s say you want to create a brand new Slack app. You are a cool developer, so you want to make it serverless. An obvious choice, nowadays, seems to be using AWS’s Lambda together with its API...
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How to Utilize OpsGenie's OpenAPI Specification
We've all been hearing the keywords Swagger, API, and REST for a while. They became a part of our daily buzzword stack, and their popularity is not decreasing at all! Before starting to throw out...
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Responding to BMC Remedy incidents is as easy as pie with OpsGenie
As an Incident Response Orchestration platform, ensuring fast response to incidents is crucial to us. Incidents can happen anywhere anytime; hence, we have been working eagerly to harmonize our...
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